Terms of service.
Terms governing the use of adam.ua — an agricultural B2B marketplace connecting Ukrainian farmers with verified input suppliers. By using the platform you accept these terms.
1. Marketplace role
ADAM is a B2B marketplace operator. We do not own, store, or sell agricultural inputs. The transaction of record is between the farmer (buyer) and the verified vendor (seller).
Our role: connect parties, verify vendor identities, support the order and mediate disputes. Settlement happens directly between the parties.
2. Account eligibility
Farmers: Ukrainian agricultural producers (registered as ФОП, ТОВ, ПрАТ, or family farm).
Vendors: business-verified Ukrainian or EU-registered suppliers of agricultural inputs.
Both: must be 18+ and authorized to enter binding contracts.
3. Vendor verification
Every vendor on ADAM passes business-document verification before listing — UA registration certificate, tax ID, bank confirmation, and product-license check (DSTU compliance for fertilizers, registration in Ukrainian state pesticide register, etc.).
Verification does NOT guarantee quality of every product unit. Counterfeit-protection is materially stronger than open Viber/Telegram channels but not absolute. Any complaint triggers our dispute-resolution flow.
4. Orders and payments
Quote requests are non-binding offers to negotiate. Acceptance creates a contract between farmer and vendor.
Payment is settled directly between farmer and vendor by bank transfer against the vendor's invoice. ADAM does not process, hold or route payments.
Platform fee: 3% of order value, charged to the vendor. Farmers pay no platform fee.
5. Delivery and acceptance
Vendors are responsible for delivery to the farmer's specified address (Nova Poshta, tank truck, or self-pickup). Tracking number must be provided within 24h of dispatch.
Farmers must inspect goods upon delivery and report defects within 48h. After 48h without dispute, the order is considered accepted.
6. Dispute resolution
Disputes are mediated by ADAM within 7 business days. Both parties can submit evidence (photos, lab reports, communication threads).
Outcomes: full refund, partial refund, replacement shipment, or release to vendor. ADAM's mediation decision is binding under platform terms; either party retains the right to pursue Ukrainian commercial court action.
7. Prohibited uses
Counterfeit or unregistered agricultural products.
Inputs banned under Ukrainian or EU law (e.g. Annex II Pesticide Regulation 1107/2009 substances).
Cross-border sales violating sanctions regimes.
Off-platform circumvention of platform fees.
8. Limitation of liability
ADAM's liability is capped at the platform fee paid for the disputed order.
We are not liable for: vendor product defects (vendor is responsible), force majeure (war, blockades, weather), or third-party logistics failures (carrier is responsible).
9. Product information and trademarks
Product listings, specifications, descriptions and images are compiled from publicly available manufacturer sources and are provided for general guidance only. ADAM does not warrant their accuracy, completeness or currency — confirm all details with the vendor before purchase; where the listing and the vendor's or manufacturer's information differ, the latter prevails.
Brand names, logos and trademarks shown on ADAM are the property of their respective owners and are used solely to identify the products offered. A listing implies no affiliation with, sponsorship by, or endorsement by the trademark owner. Rights holders may request correction or removal of their material via our legal contact.
10. ADAM Assistant and AI Agronomist
The answers of the ADAM Assistant and the AI Agronomist are produced by an artificial-intelligence system — the Claude model of Anthropic PBC (USA) — on the basis of ADAM's catalogue and your questions; the AI Agronomist's answers also on the basis of the data about your farm that you gave or confirmed, within the limits described in the Privacy Policy (section 10). It is a free-of-charge service.
Statements in the answers may be incomplete or inaccurate. Before applying a product, a fertiliser or a machine setting, check them against the label and the State Register of Pesticides and Agrochemicals, and with your agronomist.
ADAM gives no agronomic consultations through the Assistant and is not liable for decisions taken solely on the basis of the system's answer, except where the law provides otherwise. Vendors do not pay for a place in the answers.